Responsible for the assessment of patients presenting to the Emergency Room with Mental Health Issues. Responsible for the triage of requests for admission to the inpatient mental health units. Provides counseling services including assessment, diagnosis, and treatment for clients/patients experiencing social/behavioral/mental health issues. This position does not supervise other Caregivers.
(May perform additional duties of similar complexity within SCHS and SCMG as required or assigned)
Assesses patients' needs and accurately documents information in a timely manner demonstrating compliance with department standards.
Ability to quickly assess risk related to suicidal and homicidal ideation.
Performs patient screening/assessment of social, economic, emotional, and family situations.
Primary responsibility for phone inquiries and patient intakes, screening and admission requests, ensuring preauthorization and utilization review as necessary.
Develops and maintains protocols for admission from rural areas and coordinate with agencies throughout the region. Assist sEmergency Departments in the region with telephone consultation for psychiatric emergencies.
Contact with County and insurance payers for the purpose of preauthorization and approval for admission.
Establish and maintain relationship interdepartmentally as well as within assigned department to ensure customer and caregiver satisfaction with referrals/admissions/appointments.
Responsible for maintaining a thorough knowledge of community resources, state administrative rules and statutes.
Functions as a member of the Interdisciplinary Care Team to assure care is accomplished effectively and efficiently in a cost-effective manner.
Participates with team members in facilitating patient’s and family’s learning throughout the continuum of care. Reinforces patient’s continued health care through teaching and/or referral to community agency follow-up.
Performs patient assessment of social, economic, emotional and family situations.
Provides diagnostic, preventative and treatment services of a psychosocial nature pertaining to personality adjustment, behavior problems and interpersonal dysfunction.
Respects the privacy and protects the confidentiality of patients and family members while maintaining the boundaries of the professional discipline.
Provides therapy using a variety of treatment modalities, interventions and strategies.
Additional Duties Specific to Sage View:
Completes Psychosocial Assessment, Trauma Assessment, Substance abuse assessment and a treatment plan that is individualized and measurable in compliance with the department and regulatory standards.
Assesses the potential threat of harm to self and/or others and/or inability to care for one self. Determine, in coordination with the treatment team and county, the legal status of patients in accordance with State Civil Commitment laws.
Coordinates after care with outpatient providers including therapeutic appointments, medication management and follow up medical appointments.
Provides crisis intervention to patients in immediate crisis on the unit and to recently discharged patients on an as needed basis.
Participates in Dr. Strong interventions as needed.
Responsible for maintaining knowledge of all state and federal regulations as they apply to the admission, care, and discharge of patients from an inpatient psychiatric facility including all pertinent civil commitment procedures and protocols.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
Education: Master’s of social work or related field required.
Valid Oregon driver's license and ability to meet SCHS driving requirements. Licensure required.
Member of the National Association of Social Worker’s or anther national association membership preferred.
CPR/BLS for Healthcare providers required.
Personal Protective Equipment:
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Two years of experience in mental health field required, inpatient and or crisis intervention experience preferred.
Post graduate, clinical experience preferred.
Familiar with legal requirements of involuntary custodies and holds; including parental custodies required.
Member of a multi-disciplinary team that requires professional communication skills with different medical teams.
Ability to work in a fast past environment at times multi tasking and triaging numerous needs of patients, their families and community agencies
Ability to multi-task and work independently
Attention to detail
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions
Strong analytical, problem solving and decision making skills
Basic to intermediate ability and experience in computer applications, use of electronic medical record keeping systems and MS Office.