SCHS

Cafe / Deli Attendant

3 weeks ago
Job ID
2017-18740
# Positions
1
Bend
Oregon
Category
Food Services/Housekeeping/EVS
Hours per pay period
Relief
Type
Relief/On-call
Shift Start & End Time
varies
Scheduled days of the week
m-f
FLSA
Non-Exempt
Min
USD $11.54/Hr.
Max
USD $16.47/Hr.
Shift
Variable

Overview

The Café / Deli Attendant will serve as the primary point of contact and customer service specialist in the café and deli.  This position will prepare food as needed, stock deli and café food merchandisers prepare food and/or beverages, charge appropriate prices for food using touch screen cash register, and collect payment from customers. May be assigned to serve and / or bartend catered functions. This position does not directly supervise any other caregivers.

Responsibilities

Prepares food products and beverages in accordance with safe food handling guidelines.  Ensure customer requests are met for special request items

 

Operates espresso machine when assigned.  Prepares various hot beverages in accordance with customer requests

 

Provides excellent customer service at all times.  Acts as a knowledgeable resource to customer on food choices and makes recommendations for products while accommodating customer preferences and needs

 

Stocks and maintains tidiness and cleanliness of assigned areas in café or deli

 

Performs light cooking at the grill, sandwich/salad bars or other kitchen areas, as assigned

 

Assists caterer to execute high end catered events working as server, bartender and or dishwasher (as assigned). 

Stores and handles all food properly following the guidelines of Hazard Analysis & Critical Control Points (HACCP)

 

Maintains clean work areas, including work surfaces, floors, walls and equipment in compliance with SCHS standards and Oregon Food Sanitation standards

 

Provides support to other areas of food services as directed by manager, supervisor or coordinator including delivery of food to patients, as needed

 

Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies and procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.

 

Deliver customer service to both internal and external customers in a manner that promotes goodwill, is timely, efficient and accurate

Qualifications

Education: 

High school diploma or GED preferred (equivalent education and experience will be considered)

 

Licensure/Certification/Registration: 

Current county food handler’s card required

OLCC Alcohol Service Permit preferred

 

Personal Protective Equipment:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely

 

Experience: 

Previous food service, barista and customer service in a fast paced, high service oriented environment preferred

Previous money handling experience preferred

Ability to utilize basic math skills for collecting and disbursing cash to customers required

 

Skills:

General

Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS 

Ability to multi-task and work independtly 

Strong team working and collaborative skills

Ability to work in a stressful, fast paced environment while maintaining attention to detail and delivering high quality customer service

Basic to intermediate ability and experience in computer applications, electronic email and MS Office applications

 

 

Position Specific

Cash handling

Excellent customer service

Bartending

Operating an espresso machine and making specialty coffee drinks

Physical Requirements

Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds.

Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level.

Rarely (10%): Keyboard operation.

Never (0%): Ability to hear whispered speech level.

Exposure to Elemental Factors

Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

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