The Qualified Mental Health Associate (QMHA) asists in meeting the psychosocial needs of patients and their families, to help patients utilize services to achieve optimum level of function, and to assist in coordinating discharge planning in accordance with St. Charles Health System (SCHS) and Sage View mission, vision, values, success factors, philosophy, policies and procedures.
(May perform additional duties of similar complexity within SCHS as required or assigned)
Assists physicians and the Masters Level Therapists in developing comprehensive psychosocial assessment, diagnosis, treatment (using individual and group treatment modalities), coordination of community resources and discharge planning. Participates in mini treatment team meetings on a daily basis.
Implements department policies using reasonable knowledge of behavioral health principles and practices. Technicians are asked to be hypervigilent about safety policies and procedures.
Assists in the planning and implementation of therapeutic, recreational, social and skills training activites to be implemented on the unit in group setting and in individual meetings.
Assists with basic case management as directed by the discharge planner and/or the masters level therapists in order to ensure continuity of care and to support the patients with discharge planning.
Transports patients as needed between the hospital and Sage View. Either for admission and discharges and also for needed medical treatment while admitted to Sage View.
Participates in daily shift change meetings to assist with evaluation and treatment planning for clients. Mental Health Technicians provide vital information about observations seen regarding the patients’ daily interactions and functioning on the unit.
Acts as a facilitator or co-facilitator of therapeutic skill development groups.
Meets with patients during their initial admission and assessment to gather information regarding triggers, helpful coping skills, and individual characteristics that the Sage View team should be aware of regarding each individual patient- this is the Interaction Agreement.
Meets with patients prior to discharge to review patient’s Wellness Plan. During this meeting Technicians are asked to help formulate a safety plan with patients prior to discharge should the patient need to access this plan.
Meets with individual patients on a daily basis to increase development of psychosocial skills. Technicians work in collaboration with the patient’s therapist to determine appropriate skills to focus on.
Maintains client records and documents services provided to reflect progress in treatment. Technicians document all patient interactions with individuals and in the group settings.
Assesses individual client functional skills and treatment needs and communicates assessments with the multidisciplinary team.
Works within a team and collaborates with peers and both master level clinicians and physicians.
May be assisgned to a Bachelor level intern or volunteer to train and provide an educational experience to each intern or volunteer. May also assist in the orientation of Master level interns.
Becomes certified in AVADE and CPR after hire. Technician is able to intervene physically with escalated patients if needed once AVADE trained. Can assist and/or provide CPR if needed.
Welcomes patient visitors to the unit. Provides visitors with basic rules and expectations on the unit. Searches any belongings being brought onto the unit by visitors for safety and contraband.
Passes any information aquired by patient visitors, family members, or friends on to the patients therapist. Works with and listens to families and friends of patients if there are concerns. Technician addresses these if possible.
Participates in the development and implementation of Evidenced Based Practices. Technicians are asked to assess what evidenced based practices would be most beneficial to patients based on current mental health issues, psychosis, cognitive abilities, and developmental stage.
Assists with all direct patient care needs, including patient hygiene, patient transfers, case management, obtaining vitals signs, answering phones and transportation for patients as needed.
Respects the privacy and protects the confidentiality of patients while maintaining the boundaries of the professional role.
Monitors and supervises daily activities of Sage View patients communicating observations in a timely and effective manner, verbally and in writing, to other members of the Treatment Team. Documents information in a timely manner demonstrating compliance with department standards.
Provides crisis intervention to patients as needed.
Participates in facilitating patient’s and family’s learning throughout the continuum of care. This will include individual and group counseling.
Provides a thorough search of patient belongings, including determining which items are safe for the milieu and the appropriate storage area for each item. Assists nursing staff in patient search, including thoroughly searching the patients clothing.
Monitors and maintains patient and staff safety by assisting with rounds, checking in/out restricted items, searching patient belongings, etc.
Manages daily workings of the milieu including answering phones, providing patient assistance, faxing paperwork, maintaining the whiteboard, monitoring supplies and serving meals.
Facilitates skills and community groups in addition to working individually with patients who don’t attend group.
Participates in physical interventions with patients when necessary.
Performs other related duties as necessary to carry out the objectives of the position.
Conducts all activities with the hightest standards of professionalism and confidentialtiy. Complies with all applicable laws, regulations, policies and procedures, supportingthe ehalth system’s corporate integrity efforts by acting in an ethyical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
Education: Bachelor’s degree in a behavioral sciences field; or a combination of at least three years relevant work, education, training or experience.
Licensure/Certification/Registration: Education and experience must meet the state criteria for "Qualified Mental Health Associate."
Encouraged to be a member of the appropriate organization for the respective professional discipline.
Valid Oregon driver's license and ability to meet SCHS driving requirements.
Current Oregon Food Handlers Permit required.
Personal Protective Equipment: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
Experience: Minimum two years experience in the field of mental health, including one year of inpatient, residential or hospital based psychiatric experience preferred.
Other: QMHAs must demonstrate the ability to communicate effectively, understand mental health assessment, treatment and service terminology and apply each of these concepts, implement skills development strategies, and identify, implement and coordinate the services and supports identified in an Individual Service and Support Plan (ISSP).