DEPARTMENTAL SUMMARY: Environmental Services Linen team is responsible for the distribution, collection and storage of all linen in the Hospital.
POSITION OVERVIEW: The Environmental Services Linen Coordinator is responsible for coordination of daily operations and staffing needs of the Linen team assuring excellent customer service and the quality of cleanliness all linen distributed throughout the building meets or exceeds the expectation of the organization.
This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers.
Coordinates the inventory, distribution and collection of all linen for the Bend campus.
Responsible for quality of service provided by the Linen caregivers.
Oversees management of par levels for each unit as well as the Reserve Inventory.
Maintains a thorough knowledge of cleaning processes, regulatory requirements, infection control policies, codes and disaster response process as it applies to the Linen Room.
Makes focused rounds through patient areas to audit par levels, identify and resolve overuse of any item.
Works with Clinical Leadership to develop a collaborative approach to managing linen usage.
Act as a key member of the Linen Committee by providing updates on usage by unit, identification and resolution of habitual overuse, review of Linen standards as needed and bringing new items or technologies to the Committee that would improve quality and/or reduce cost.
Using the SOLS portal, track and report out to all units their usage on a monthly basis. Use of the “huddle” process will be essential in this function to report progress against metrics set by pounds per adjusted patient day.
Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.
Supports the vision, mission and values of the organization in all respects.
Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
Required: High school diploma or GED
Preferred: 1 year hospital housekeeping experience
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.