Food Services Attendant

1 month ago
Job ID
# Positions
Food Services/Housekeeping/EVS
Hours per pay period
Shift Start & End Time
Scheduled days of the week
USD $11.54/Hr.
USD $16.47/Hr.


The Food Service Attendant will be cross trained in a variety of food service department positions including, Room Service Tray Prep, Room Service Delivery, Dishroom Cleaning Attendant, and Café/Deli Attendant.  Working in a variety of positions to cover sick call, ETO and other caregiver absences this position will perform a variety of tasks.  Daily work will depend on assignment and may include tasks such as customer service, catering set-up, catering server, catering delivery, cash handling, making coffee and espresso, delivering patient meals, preparing patient meal trays, cleaning dishes, cleaning equipment, and cleaning floors.


ESSENTIAL FUNCTIONS AND DUTIES   (May perform additional duties of similar complexity within SCHS as required or assigned)


Prepares food products and beverages in accordance with safe food handling guidelines.  Ensure customer requests are met for special request items


Operates espresso machine when assigned.  Prepares various hot beverages in accordance with customer requests


Provides excellent customer service at all times.  Acts as a knowledgeable resource to customer on food choices and makes recommendations for products while accommodating customer preferences and needs


Stocks and maintains tidiness and cleanliness of assigned areas in café or deli


Performs light cooking at the grill, sandwich/salad bars or other kitchen areas, as assigned


Assists caterer to execute high end catered events working as server, bartender and or dishwasher (as assigned).


Participates in the assembly of patient trays to meet patient’s request and diet order


Delivers trays to patient rooms in a timely manner.  Verifies patient tray is correct utilizing the Double Patient Identifier process prior to leaving tray with the patient.  Notifies appropriate nursing staff if patient has safety precautions for aspiration or any other precautionary safety needs


Follows all precautions regarding isolation precautions in delivery of food to patients under isolation or any othe precautionary care


Conducts all delivery activities with the highest level of customer service.  Create positive interactions with all staff, patients and guests at every point of contact.  Ensures tray and food are in proper order when delivering to the patient, validates with patient food is what patient ordered and expected.  Promptly follows up if patient is not satisfied with food or items are missing


Maintains knowledge of therapeutic diets and menu items to ensure patient’s diet restrictions are adhered to.  Acts as the last point of contact for quality and safety checks in the process of reviewing patient food order and patient dietary restrictions.  Alerts appropriate person(s) if a food item is not appropriate for a patient’s diet


Stocks food supply areas on assigned patient floors as directed


Washes dishes, glassware, flatware, kitchen equipment/utensils, pots, and/or pans using commercial dishwashers or by hand


Restocks all clean dishes and equipment once they are sanitized


Retrieves used food trays and carts from patient care areas throughout shift as scheduled


Completes all assigned opening / closing procedures, and check-lists


Maintain kitchen work areas, equipment, and utensils in clean and orderly condition. Performs routine cleaning of kitchen floors, mats, walls, cooking equipment, carts, ceilings and any other kitchen or food service equipment as assigned. Maintains clean work areas, including work surfaces, floors, walls and equipment in compliance with SCHS standards and Oregon Food Sanitation standards


Uses various chemicals to clean and or sanitize kitchen facility including deep cleaning of equipment, floor mats, dishwashing machine, floors, carts refrigerators, and counters


Clean garbage cans with water or steam


Sort and remove trash, placing it in designated pickup areas


Sweep and scrub floors


Cleans and sanitizes surfaces and equipment for room service as directed

Stores and handles all food properly following the guidelines of Hazard Analysis & Critical Control Points (HACCP)


Maintains clean work areas, including work surfaces, floors, walls and equipment in compliance with SCHS standards and Oregon Food Sanitation standards


Provides support to other areas of food services as directed by manager, supervisor or coordinator including delivery of food to patients, as needed


Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies and procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.


Deliver customer service to both internal and external customers in a manner that promotes goodwill, is timely, efficient and accurate




High school diploma or GED preferred (equivalent education and experience will be considered)



Current county food handler’s card required

OLCC Alcohol Service Permit preferred


Personal Protective Equipment:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely



Previous food service, barista and customer service in a fast paced, high service oriented environment preferred

Previous money handling experience preferred

Ability to utilize basic math skills for collecting and disbursing cash to customers required




Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS 

Ability to multi-task and work independtly 

Strong team working and collaborative skills

Ability to work in a stressful, fast paced environment while maintaining attention to detail and delivering high quality customer service

Basic to intermediate ability and experience in computer applications, electronic email and MS Office applications



Position Specific

Cash handling

Excellent customer service


Operating an espresso machine and making specialty coffee drinks





























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