SCHS

Community Health Educator

3 weeks ago
Job ID
2017-19047
# Positions
1
Redmond
Oregon
Hours per pay period
80
Type
Regular Full-Time
Shift Start & End Time
8 am to 5 pm (typically)
Scheduled days of the week
Monday - Friday
FLSA
Non-Exempt
Min
USD $16.31/Hr.
Max
USD $24.95/Hr.
Shift
1 - Day shift

Overview

Community Health Educators (CHEs) teach people about behaviors that promote wellness. They develop and implement strategies to improve the health of individuals and communities. A CHE is a trained advocate from the community who works in the field and coordinates care to help bridge the gaps and eliminate barriers to health care and social services for identified at-risk clients.  A CHE conducts home and site visits to assess risks, match children, adolescents, and adults to identified/needed services, and empowers individuals to access community resources through referrals, education, and outreach. A CHE assists the health care team in recognizing potentially serious problems, thus preventing poor health and social outcomes for individuals and communities. The CHE takes direction from and is responsible to the members of the primary care team in their assigned clinic.

 

Responsibilities

(May perform additional duties of similar complexity within SCHS as required or assigned)

 

Identifies potential clients through referrals from multiple sources, including but not limited to:  Emergency Department or hospital admissions, patients identified by risk stratification tools used in the clinic, local social services agencies, CCO’s and private or family referral through the SCHS MH/Team Care.

 

Contacts identified clients by telephone, mail, and/or hospital or home visit.  Makes additional follow-up contacts with clients as necessary. May arrange and/or supply transportation to critical medical, behavior and resource appointments as necessary

 

Completes global needs assessments to identify needs and potential eligibility for any programs and/or assistance for clients

 

Educates clients about available community resources and works to connect clients to local social service agencies.  Provides relevant educational materials and social support

  

Assists the health care team in the SCFC medical home/team care model in recognizing potential serious problems, in prevention of poor health and social outcomes for individuals and communities

 

Facilitates access to health related services, including but not limited to: assisting clients with obtaining a medical home, providing instruction on appropriate use of the medical home, assisting patients in overcoming barriers to obtaining needed medical care and social services

  

Provides cultural mediation between communities and health and human services system where appropriate

 

Empowers individuals to access appropriate prevention and wellness services to develop their own self care

 

Maintains accurate client records including documentation of all contacts, services provided and outcomes

 

Develops and maintains strong working relationships with referral sources and community agencies

 

Participates in community meetings and events with other agencies and organizations regarding community needs, attends continuing education classes and reports information and/or trains peer CHEs. 

 

Conducts all activities with the highest standards of professionalism and confidentiality.  Complies with all applicable laws, regulations, policies and procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.

 

Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate

 

Attends department and inter-disciplinary team meetings and in-services and consults with leadership on a weekly basis or more frequently as needed. Meets regularly with other members of the team in the home SCFC clinic/medical home assigned.

Qualifications

Education: 

Bachelor’s degree in psychology, sociology, social work or other related health care field required. Two years’ experience working directly with at risk populations preferred. Bilingual eligible applicants encouraged to apply.

 

Licensure/Certification/Registration: 

Valid Oregon driver’s license and ability to meet SCHS driving requirements required

Ability to travel to meet with clients/attend business functions/trainings/meetings and all SCHS worksites required

 

Licensure/Certification/Registration:  Bachelor’s degree as noted above

 

Personal Protective Equipment:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely

 

Experience: 

Two years’ experience working directly with at risk populations preferred.

 

Skills:  Proficiency or ability to become proficient in word documents, excel and utilization of electronic health record.

 

General:

Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. 

Strong team working and collaborative skills

Ability to effectively reach consensus with a diverse population with differing needs.

Ability to multi-task and work independently 

Attention to detail

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions

Demonstrated ability and experience in computer applications, specifically MS Office

 

Position Specific:

Some basic knowledge of the community being served and its residents, resources and problems

Understanding of federal, state, and local programs and their eligibility requirements

Ability to be pro-active in asking for help with multiple clients and organizations-churches/shelters, non-profits, grants.

 

Physical Requirements

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

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